Veterans experiencing a medical or psychiatric emergency should call 9-1-1 or visit the nearest open emergency room.
For virtual care and support, please call VA Health Connect (also known as the VISN 8 Clinical Contact Center) at 1-877-741-3400; 24/7.
(Red below indicates changes since September 27 Operational Status)
Bay Pines VA Healthcare System
Closed Wednesday, September 27 through Friday, September 30:
Closed Tuesday, September 27 through Friday, September 30
Closed noon, Tuesday, September 27 through Thursday, September 29
Closed at 2:00 p.m., Tuesday, September 27 through Friday, September 30
Closed Wednesday, September 28 and Thursday, September 29
James A. Haley Veterans’ Hospital (Tampa)
Visitation
This decision is made out of abundance of care and concern for the safety of friends and family members who may want to travel to the hospital during this time. Once conditions allow for safe travel, we will resume normal visitation hours.
Closed Wednesday, September 28 and Thursday, September 29
Partial Closure Wednesday, September 28 and Thursday, September 29
– Surgeries, medical procedures, COVID-19 drive up testing, and outpatient pharmacy will also be closed these two days
Closed Wednesday, September 28 thru Friday, September 30
Partial Closure Wednesday, September 28 and Thursday, September 29
-Surgeries, medical procedures will be curtailed on Wednesday, September 28 and Thursday, September 29
North Florida/South Georgia Veterans Health System
Virtual Appointments only Thursday, September 29 and Friday, September 30
-Accepting planned admissions and inpatient/emergency Operating Room cases/Procedures (includes Cath Lab, GI, etc.)
-No scheduled procedures or GI appointments
Closed Wednesday, September 28 and Thursday, September 29
Virtual Appointments only Friday, September 30
Closed Thursday, September 28
Virtual Appointments only Thursday, September 28
Closed Thursday, September 28 and Friday, September 30
Closed Wednesday, September 28
West Palm Beach VA Healthcare System
Virtual Care only – beginning Wednesday, September 28 through Thursday, September 29
Veterans may choose to transfer their care to virtual options for their existing appointments during the temporary clinic closures or reschedule for a later date.
VA Caribbean Healthcare System
Emergency Pharmacy Refill Program:
The following VISN 8 facilities have activated the Emergency Pharmacy Refill Program due to anticipated impacts from Hurricane Ian:
Veteran patients can go to any local retail pharmacy to obtain needed refills. Veteran patients must take an empty active VA prescription bottle (not older than 6 months and with refills available) or a new VA prescription on a VA form by an authorized VA provider to a retail pharmacy. This does not include controlled substances.
Link to emergency refill locations: https://va.hhspharmacy.com/locations/index.html
The Heritage Health Customer Care Line is available for both VA patients and Pharmacies for any billing questions or coverage at: 1-866-265-0124, option 1
Heritage Hours of Operations for Hurricane Coverage:
If a Veteran is displaced, has lost his or her medication, and no longer has a written prescription or bottle, they can contact their local VA Medical Center or the VISN 8 Clinical Contact Center at 1-877-741-3400.
Next update: Wednesday, September 28