Leadership Team

Under Florida law, e-mail addresses are public records (unless confidential under Federal Law). If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.

To contact a State Veterans’ Service Officer, call (727) 319-7440 and they’ll return your call within 24 hours. You may also contact them via e-mail at FDVA.VSO@FDVA.FL.GOV

Florida Department of Veterans’ Affairs
11351 Ulmerton Road, Suite 311-K
Largo, FL 33778-1630
(727) 518-3202

Executive Director
James S. Hartsell
Hammer Hartsell Official Photo

Deputy Executive Director
Bob Asztalos
(850) 782-4301

Chief of Staff
Al Carter
(727) 518-3202, ext. 5621

Legislative and Cabinet Affairs Director (Tallahassee)
Roy Clark
(850) 782-4304

General Counsel 
Andrew Benard
(850) 782-4303

Communications & External Affairs Director (Tallahassee)
Steve Murray
(850) 782-4312

Director, Administration
Linda Rizzo
(727) 518-3202, ext. 5538

Inspector General
David Marzullo
(727) 518-3202, ext. 5570

Chief Information Officer
Teresa Stillwell
(727) 518-3202, ext. 5507

Director, Hope Navigator
Holly Bernardo
(850) 300-6888

Benefits and Assistance:

Director, Benefits and Assistance
Don Stout
(727) 319-7440

Field Services Bureau Chief (Questions about VA medical benefits)
Andy McCormick
(727) 398-6661, ext. 5489

Veterans’ Claims Bureau Chief (Questions about VA claims)
Sherrel Pinson
(727) 319-7425

State Approving Agency Bureau Chief (Questions about veterans’ education & training programs)
Betsy Wickham
(727) 319-7401

News Media:

For media questions, contact Communications Director Steve Murray or 850-491-1092.

Public Records Requests:

To request a public record from the Florida Department of Veterans’ Affairs, please contact the following individuals.

Main Contact:
(850) 414-2717

En Espanol:
Jose Licea
(786) 501-9609

Veterans’ Homes:

Director, State Veterans’ Homes Program
Connie Tolley
(727) 518-3202, ext. 5516

Robert H. Jenkins Jr. Veterans’ Domiciliary Home
Lucille Gwinn, Administrator
(386) 758-0600
751 SE Sycamore Terrace, Lake City, FL 32025

Emory L. Bennett State Veterans’ Nursing Home
Paula Twitty, Administrator
(386) 274-3460
1920 Mason Avenue, Daytona Beach, FL 32117

Baldomero Lopez State Veterans’ Nursing Home
Marlies Sarrett, Administrator
(813) 558-5000
6919 Parkway Boulevard, Land O’ Lakes, FL 34639

Alexander “Sandy” Nininger State Veterans’ Nursing Home
Lawrence Militello, Administrator
(954) 985-4824
8401 West Cypress Drive, Pembroke Pines, FL 33025

Clifford C. Sims State Veterans’ Nursing Home
Jennifer Reyes, Administrator
(850) 747-5401
4419 Tram Road, Springfield, FL 32404

Douglas T. Jacobson State Veterans’ Nursing Home
Jocelyn Wurster, Administrator
(941) 613-0919
21281 Grayton Terrace, Port Charlotte, FL 33954

Clyde E. Lassen State Veterans’ Nursing Home
Heather Salerno, Administrator
(904) 940-2193
4650 State Road 16, St. Augustine, FL 32092

Ardie R. Copas State Veterans’ Nursing Home
Donna Rogers, Administrator
(772) 241-6132
13000 SW Tradition Parkway, Port St. Lucie, FL 34987

Alwyn C. Cashe State Veterans’ Nursing Home
Katiria Perry Huff, Administrator
(407) 741-4613
5255 Raymond Street‎, Orlando, FL 32814

Florida Relay Service:

Through the Florida Relay Service, people who use specialized telephone equipment can communicate with those who use standard telephones.  To call Florida Relay, dial 7-1-1, or use the appropriate toll free numbers:

  • 1-800-955-8771 (TTY)
  • 1-800-955-8770 (Voice)
  • 1-877-955-8773 (Spanish)
  • 1-877-955-8707 (French Creole)

En Español

Para obtener información y ayuda sobre beneficios de veteranos, contactar Dennys Massanet, Dennys.Massanet@FDVA.FL.GOV, al (407) 615-0111.